AI front desk · Inbound calls only · 24/7

Your front desk, answered by AI. 24/7.

VictorTel gives your business a team of AI agents who never sleep, never miss a call, and never put anyone on hold — each one trained on your business, in a voice you choose.

Choose your agent Hear it live

Hear it live

The live demo line opens at launch — join the waitlist below and we’ll text you the number the day it does.

A VictorTel agent with a headset in a bright, modern office — **Answered on the first ring**Summary + recording filed after the call

First ring

Answers on the first ring — no phone tree, no hold music, no “your call is important to us.”

Every call reported

Summary, outcome, urgency, and recording after every call. If a customer said it, you can read it.

Never a hold queue

Ten callers at once or one at 3 AM — every caller gets a full, patient conversation.

How it works

1 · Pick your number

Choose a local number in your area code, or bring the one your customers already know. It rings straight to your agent.

2 · Teach your agent

Tell it about your business in plain language — services, hours, policies, the questions you get every day. It answers from that, and never invents the rest.

3 · Every call answered + reported

Nights, weekends, holidays. Every call ends with a written report in your portal: who called, what they needed, what happened.

Choose your agent

Start with the job you need covered. Pick one, or build a small team — your first agent is at its listed price and every additional agent is just $49/mo.

$79/mo

Tammy · Front Desk Receptionist

The flagship — a full front desk that never closes.

Tammy answers every call around the clock with your business's own facts, takes complete messages, and warm-transfers urgent callers to a human. Every call ends with a written report, so nothing a customer said is ever lost.

Answers 24/7 — nights, weekends, holidays
Answers questions from your business profile
Takes complete, structured messages
Warm-transfers urgent callers to your number
Files a report after every single call

Best for: Any business that lives on its phone

$69/mo

Ava · Appointment Booker

Your calendar, filled while you work.

Ava books, confirms, and reschedules appointments by offering two real options and reading the time back. She captures the intake details you need before the visit, so clients arrive ready and no-shows drop.

Books, confirms, and reschedules appointments
Offers two real options — never invents a slot
Captures intake details before the visit
Reads day, date, and time back before confirming
Takes a waitlist message when you're fully booked

Best for: Salons & barbershops · Clinics & med spas · Consultants & coaches

$89/mo

Victor · Sales Intake Agent

Every inquiry qualified, every buyer fast-tracked.

Victor answers product and service questions from your materials, qualifies callers with your questions, and captures full contact details on every lead. Ready-to-buy callers get hot-transferred to your team while the interest is live.

Answers product & service questions from your materials
Qualifies leads with your custom questions
Captures full name, mobile, email, and need
Hot-transfers ready-to-buy callers instantly
Flags hot leads in the call report

Best for: Dealerships · Real estate · High-ticket services

$79/mo

Max · Customer Support Agent

First-line support that actually resolves things.

Max works your FAQs and troubleshooting scripts, checks order status where you've connected it, and stays patient through the whole call. Anything he can't resolve becomes a clean ticket-style summary for your team.

Answers FAQs from your help materials
Order status lookups where connected
Walks callers through troubleshooting scripts
Writes ticket-style summaries for unresolved issues
Escalates angry or stuck callers to a human

Best for: E-commerce · Retail · Subscription & local services

$69/mo

Ruby · Order & Delivery Desk

Where's my order? — answered before it becomes a chargeback.

Ruby handles the calls that swamp every store: order status, tracking, delivery windows, and returns intake. She verifies the caller the way your policy requires and never guesses at a delivery date.

Order status and tracking answers
Delivery-window and pickup questions
Returns and exchange intake
Verifies callers per your policy before sharing details
Flags problem orders in the call report

Best for: E-commerce · Restaurants & catering · Florists & delivery businesses

$49/mo

Nora · After-Hours Agent

Nights and weekends, covered like you never left.

Nora takes over when your team goes home: she triages what's urgent, escalates emergencies to your on-call number, and turns everything else into a tidy morning report. Callers never hit voicemail again.

Covers nights, weekends, and holidays
Triages urgent vs. can-wait calls
Escalates emergencies to your on-call number
Compiles a morning report of every overnight call
Books next-day follow-ups into messages your team trusts

Best for: Trades & home services · Property management · Medical & dental offices

$89/mo

Diego · Service Dispatcher

Job intake your crews can actually run on.

Diego collects everything a field job needs before anyone rolls: service address, problem description, urgency, access notes, and the best callback number. Dispatch notes land in your portal the moment the call ends.

Captures service address and problem description
Rates urgency with your triage questions
Records access notes — gates, dogs, parking, contacts
Confirms the best callback number for the crew
Sends dispatch-ready notes after every call

Best for: HVAC, plumbing & electrical · Towing · Cleaning & field services

$69/mo

Grace · Restaurant Host

Reservations handled, even during the Friday rush.

Grace takes reservations, runs your waitlist, and captures large-party and event inquiries with the details your floor team needs. Hours, menu, and parking questions get answered without pulling anyone off the floor.

Takes and confirms reservations
Manages waitlist sign-ups by phone
Captures large-party and event intake details
Answers hours, menu, and location questions
Flags VIP and special-occasion bookings in the report

Best for: Restaurants · Event venues · Wineries & tasting rooms

Pick the voice

Every agent can speak in any of these voices — choose per agent in the cards above. One of them is already famous around here.

Brynne

Live today

Female · Middle-aged · American

WarmProfessionalAssured

The proven front-desk voice: warm, clear, and calm under pressure.

“Thank you for calling Roc Street, this is Tammy — how can I help you today?”

Tammy's voice — live at Roc Street today.

Carly

Female · Young adult · American

BrightEnergeticFriendly

Upbeat and quick — a natural fit for booking-heavy front desks.

“Hi, thanks for calling! I can get you booked in just a moment.”

Maya

Female · Adult · American · Bilingual English/Spanish

WarmClearBilingual

Warm and precise in English or Spanish, switching with the caller.

“Thanks for calling — I can help you in English or Spanish.”

Nora

Female · Mature · American

CalmSteadyReassuring

A steady after-hours presence that triages without alarming anyone.

“You've reached our after-hours line — tell me what's happening and I'll get the right person.”

Priya

Female · Adult · South Asian

WarmPrecisePatient

Careful with numbers, names, and delivery details — nothing gets garbled.

“I can check that order for you right now — may I have your order number?”

Grace

Female · Young adult · American

SoftPolishedWelcoming

Soft-spoken and polished — made for restaurants and venues.

“Good evening, thank you for calling — would you like me to hold a table?”

Victor

Male · Adult · American

DeepConfidentCommanding

A confident closer's voice for high-value inquiries and ready buyers.

“Thanks for calling — tell me what you're looking for and I'll line up the next step.”

Marcus

Male · Young adult · American

FriendlyEasygoingHelpful

Easygoing and patient — support callers feel taken care of, fast.

“Hey, thanks for calling support — let's get that sorted out together.”

Diego

Male · Adult · Latino · Bilingual English/Spanish

WarmProfessionalBilingual

Bilingual dispatch energy: clear addresses, clear urgency, no wasted motion.

“Thanks for calling — where is the service needed, and how urgent is it?”

James

Male · Mature · British

PolishedProfessionalComposed

Polished and composed — a premium voice for premium brands.

“Good day, thank you for calling — how may I assist you?”

Live voice previews arrive in the configurator soon — every voice here is a real phone voice, matched 1:1 when your agent is provisioned.

Every call, on the record

No more “someone called about something.” Each call files a report like this in your portal the moment it ends.

Call reportBookedPositive sentiment

Caller: Dana Whitfield · (702) 555-0148
Topic: Saturday appointment + first-visit intake
Outcome: Booked — Sat, Oct 31 at 10:30 AM, confirmed by read-back
Urgent: No

“Caller needed a Saturday slot and asked about parking. Agent offered 10:30 AM or 1:15 PM, booked 10:30, captured intake details, and read the time back.”

Recording attachedTranscript includedFiled automatically

Built for businesses like yours

Any business that lives on its phoneSalons & barbershopsClinics & med spasConsultants & coachesDealershipsReal estateHigh-ticket servicesE-commerceRetailSubscription & local servicesRestaurants & cateringFlorists & delivery businessesTrades & home servicesProperty managementMedical & dental officesHVAC, plumbing & electricalTowingCleaning & field servicesRestaurantsEvent venuesWineries & tasting rooms

Pricing that adds up simply

Your first agent

Listed price

Each agent type has one flat monthly price — from $49 to $89/mo depending on the job. That includes 24/7 answering, the call portal, reports after every call, and warm transfers.

Every additional agent

$49/mo flat

Add a booker next to your front desk, or an after-hours agent behind your dispatcher — each extra role is the same flat $49/mo, in any voice.

Minutes

Included, fairly

Fair-use minutes included — heavy volume is billed at cost, never marked up. No per-seat games, no phone-system contract, and your number ports out with you if you ever leave.

Straight answers

Is it really AI?

Yes — and it's honest about it. Your agent answers in a natural voice, works only from the business profile you approve, and if a caller asks directly whether it's an AI, it says so and keeps helping.

What if a caller needs a human?

Urgent and time-sensitive callers are warm-transferred to the number you choose — the agent briefs the human before connecting. If nobody answers, it takes a detailed message and flags it urgent in your report.

Can it use my existing number?

In most cases yes: your current number can be ported in or forwarded to your agent, so customers keep dialing the number they know. New local numbers are available too.

What do I get after each call?

A written report in your portal: who called, what they needed, the outcome, whether it's urgent, and the recording. Nothing lives in someone's memory or a sticky note.

Can I change what it says?

Anytime. Update your business profile, greeting, hours, or escalation rules from your portal and your agent uses the new version on its next call. You can also switch its voice.

Is there a contract?

No long-term contract. Plans are monthly, and if you leave, your number ports out with you — it's your number, not ours.

Your next call could be answered perfectly.

Tell us which agents you want and we’ll tune the first one by hand before it ever answers for your business.

Build my front desk

Join the waitlist

We’re onboarding businesses in small batches so every agent is tuned by hand before it answers its first call.

No agents picked yet — tap “Add to my team” on any agent above and your estimate will build itself here.